Discover flexible airline policies so you can book with confidence!
What are Flexible Tickets? To provide greater flexibility, some domestic airlines are waiving change fees or offering travel credits for future use in the case of cancellation for new bookings.
These flexible policies vary between airlines and are only available on selected dates. They are labelled as "Flexible Ticket" in our search results for your convenience.
With these flexible policies in place, you can now plan and book with confidence.
Here's our guide to domestic airlines offering flexible tickets:
Jetstar have extended their voucher validity, giving customers 12 months to redeem a voucher on any available flight and then up to 1 year to complete travel thereafter.
Plus, Jetstar's "Flex Bundle" includes no change fees for date, time and name changes, same-day flight changes and credit for cancellations.
Full details: www.jetstar.com/travel-alert
For all new domestic bookings until 31 March 2021, Qantas are offering one fee-free date change. This offer applies for travel between 12 June 2020 and 31 March 2021 on any Qantas domestic flight within Australia.
If you want to change your dates, you’ll need to do so before your scheduled date of departure, and also cover any fare increase for your new flights.
Plus, Qantas' "Flex" fare on domestic bookings allows for date changes and credits in the case of cancellation.
Regional Express (REX)
Rex has committed to refund all tickets for flights affected by COVID-19. The Rex COVID refund policy can be found here.
Rex also offers a flexible ticket type "Rex Flex" which allows free name, date and time changes (up to 60 minutes before the scheduled time of departure).
In the case of cancellation, you can keep your "Rex Flex" ticket open for future use at no cost, as long as travel is booked and completed within one year of purchase. Alternatively, this fare type is refundable minus cancellation fees.
Full details: http://www.rex.com.au/specials/fare_rules
For any new bookings until 30 June 2021, Virgin Australia are waiving change fees (for date and destination changes) across their domestic network for travel until 30 June 2021.
Full details: https://travel.virginaustralia.com/change-cancel
- 'Changes' can refer to date, time destination or name and vary between airlines and policies.
- Generally, only one free change is permitted per booking, however some airlines are offering unlimited changes.
- While the airline may waive their change or reissue fees, fare differences and/or applicable taxes for booking changes may apply. Changes are subject to seat availability on desired flight.
The above information can change at any time without notice. Information accurate as of 18 January 2021.