Travel Insurance Tips

Insurance tips

  • Check with the DFAT website ( and check any advisories about the country you are visiting. Then check with the insurance provider to see what conditions apply.
  • Leave a copy of your policy certificate with a family member or friend.
  • Store emergency phone numbers in your mobile phone.
  • Ensure that before you purchase your policy, you have disclosed to your insurer all activities on your holiday that might be considered dangerous, such as mountain climbing, scuba diving or even horse riding. Check that your policy covers your planned activities.
  • If you suffer from a pre-existing medical condition, you should discuss this with your insurer before purchasing a policy as exclusions can apply.
  • If you have a dispute with your travel insurer, contact the Financial Ombudsman Service, a free and independent dispute resolution service.

Before you buy a policy

  • If you travel regularly a yearly multi trip policy might suit you better and save you money.
  • Check the cover for baggage and especially for your valuables, such as cameras and laptops. You may be able to pay a fee and extend the cover for valuables if the standard limits aren't high enough.

In the event of a claim

  • Keep receipts or valuations to prove ownership of valuables. It is also recommended to take copies incase you lose the originals.
  • If your belongings are stolen, report it to the local police and keep a copy of the report: list all items stolen.
  • If you need medical treatment or assistance contact your insurer's emergency assist hotline.



Webjet Marketing Pty Ltd ABN 84 063 430 848 AR Number 301380 is an authorised representative of AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631 trading as Allianz Global Assistance Travel Insurance is arranged and managed by Allianz Global Assistance and is issued and underwritten by Allianz Australia Limited ABN 15 000122 850 AFS licence No. 234708. This is general information only and does not consider your personal circumstances. You should consider the Product Disclosure Statement available from Allianz Global Assistance before making any decisions about this product. before making any decisions about this product.
If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services.