Most questions can be answered by searching our FAQs
For flight bookings with Jetstar, Tigerair, Scoot or Air Asia, you will receive an e-ticket directly from the airline AND a Webjet booking confirmation email. You will have 2 confirmation emails.
All Other Airlines
You will receive a Webjet booking confirmation email with instructions on how to access your e-ticket on www.viewtrip.com.
View your booking details by logging into your Webjet account.
Contact Us
If you have not received a confirmation email, cannot find a successful transaction in your profile, or an email with instructions to access your e-ticket on www.viewtrip.com, please contact our Customer Service Centrevia email at onlinetravel@webjet.com.au.
Note: The airline booking reference is different to your Webjet Booking reference. When checking into your flight online, use the airline confirmation number, not the Webjet Booking Reference.