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Webjet acts as an agent on behalf of the applicable Third Party Provider(s) in providing access to facility of flights, hotels, car hire and insurance bookings.
Therefore, Third Party Providers may impose their own terms and conditions in relation to their Travel Products (for example, an airline's terms of carriage, the cancellation conditions of a hotel booking). You must accept and agree to those Product Terms to complete your Booking. You should carefully read the Product Terms specific to the applicable Travel Products before completing your Booking.
Please note that any amount paid towards payment fees, Webjet Servicing Fee and Webjet Booking Price Guarantee fee will remain non-refundable.
If you require assistance in checking the cancellation policy of your booking please email us on [email protected] or simplystart a messaging conversation with out 24/7 support team.