Most questions can be answered by searching our FAQs
Flight seat selection is available using our desktop website and Apps. Currently available for the list of airlines below, you can request the seat(s) you want from the review page. Look for the seat icon and click to view current seat availability.
Available on Virgin Australia and Qantas domestic flights and several other international carriers - a seat selection icon (as shown below) will be shown when free seats option is available and enabled.
We provide your seat requests to airlines, however we cannot guarantee that the airline will honour your request due to their operational requirements.
We do not guarantee that the seat(s) you select in your booking will be confirmed. Should there be a problem with your seat(s) request, you will be advised accordingly on the confirmation page. You will then need to contact the airline to request your seat(s).
Currently it is not possible to get your personal seat selection based on your frequent flyer status.
Note: With the exception of Jetstar and Tigerair, exit row seats (seats with extra legroom) can be purchased by contacting the airline directly after your booking.
In-flight vouchers is a new add-on feature available for Jetstar customers on our desktop site. You can now purchase in-flight meal vouchers at the time of the booking to be redeemed onboard your flight. Note, in-flight vouchers are not transferrable.
Baggage selection is another add-on feature available for Jetstar and Tigerair flights. For fares that do not include checked baggage, you can nominate carry on and checked baggage amounts per person.
Queue jump is also available for Tigerair flights, allowing you the option to skip the line at the gate and be the first to board.