Take a look around the car before dropping it off to make sure you didn’t leave behind any of your belongings or any rubbish. It’s also a good idea to clean up anything you might have spilled in the car and dirt or sand you may have tracked in on your shoes. If you return the car in a dirty state and the company needs to spend more time than normal cleaning it, you may be charged an additional cleaning fee.

When booking your Thrifty rental car with Webjet, you’ll have the option to add Protection Plus to your booking. For a small daily charge, this will protect you in case of a car accident, any damage to the interior or exterior of the car, and key replacement.

Thrifty asks for a security deposit that you’ll need to cover when you pick up the car. It’s typically $500 AUD, which you’ll get back after you return the car in good condition. The bond amount may increase to $1,000 AUD for luxury vehicles.

Webjet allows free cancellation on most Thrifty rental car bookings up to 72 hours in advance. If you need to cancel in the three days before you were scheduled to pick up the car, you won’t be refunded for your deposit. However, you may not need to pay the remaining rental balance as long as you didn’t pay upfront.

You may be able to extend your booking as long as you aren’t travelling during a particularly busy time and the car isn’t needed for another customer. Get in touch with Webjet’s 24/7 customer service team to inquire about changing your booking. If you keep the car longer than scheduled and it isn’t approved by Thrifty, you’ll be charged an hourly late fee.

Thrifty accepts credit card payments on rental cars, but having a credit card isn’t essential for most bookings. If using a credit card to pay, the name on the card needs to match the primary driver on the booking, and you must show a driver’s licence with the same name.

Yes, Thrifty accepts Mastercard and Visa debit cards for car rentals. Note that debit cards may not be accepted for certain luxury or prestige vehicles.

This depends on which part of the country you’ll be visiting — there are certain places that allow unlimited kilometres on rentals. However, some of the more rural destinations typically come with a maximum number of kilometres you can drive per day without incurring additional fees. For example, most options from Thrifty car rental Darwin and Thrifty car rental Darwin Airport come with a certain daily mileage that drivers should try to stick to.

You’ll have the option to purchase Protection Plus when you book your car with Webjet. This insurance costs about $18 AUD per day and covers vehicle damages up to £10,000 (about $18,000 AUD).

Thrifty doesn’t charge extra for additional drivers as long as they meet certain criteria — they meet the minimum licence and age requirements and they are a member of your immediate family who permanently lives with you. Otherwise, you’ll need to pay an Additional Driver Fee of $5.50 AUD per person per day.