Qantas is not only the flag carrier for Australia, but it is also the third-oldest airline in the world, celebrating its 100th birthday in 2020. Known for the emblematic ‘Flying Kangaroo’ on its tail wing, Qantas now operates as Australia’s largest domestic and international airline.
Qantas Online Check-In
Qantas' online check-in service opens 24 hours prior and closes 90 minutes before scheduled departure for all international Economy and Premium Economy ticket holders. Check-in closes 60 minutes prior to departure for Business and First Class passengers. Passengers may print their boarding pass at home or use a digital boarding pass to board their flight. The Qantas App may also be used to check-in, with easy access to digital boarding passes, and the ability to add a boarding pass to the Apple wallet (for Apple customers only). Self-serve kiosks are also available at select international airports, providing another check-in alternative.
International Carry-on Baggage Allowances
All passengers flying internationally with Qantas are provided with a carry-on baggage allowance. The allowance varies between flight classes. Economy passengers can travel with one piece of carry-on baggage weighing up to 7kg. Premium Economy, Business and First Class passengers can board with a maximum of two pieces of carry-on baggage weighing up to 14kg in total. One piece must not exceed 10kg.
Passengers can also travel with one small personal item. This additional allowance includes items such as a coat, a handbag or a laptop.
International Checked Baggage Allowances
For all international flights, excluding services to North and South America, Economy Class passengers can travel with up to 30kg of checked baggage. Premium Economy and Business Class passengers are permitted to carry 40kg, while First Class passengers have an allowance of 50kg.
Passengers on international flights to North and South America are provided with a piece-based baggage allowance. Economy Class passengers can travel with one piece, Premium Economy Class passengers with two pieces, and Business and First Class passengers with three pieces each. Each piece must weigh no more than 32kg.
Qantas Frequent Flyer
Qantas' loyalty program is the Qantas Frequent Flyer. Qantas Frequent Flyer members can earn and use accrued Qantas Points on every eligible flight operated by Qantas, Jetstar and more than 50 oneworld partner airlines and affiliates. The oneworld alliance includes other airlines such as Air New Zealand, British Airways, Cathay Pacific, Emirates, Japan Airlines and more. Qantas Frequent Flyers can also earn points by booking stays with featured hotels, or by making purchases with associated banks, retail outlets, insurance providers, and more.
Membership tiers and privileges are determined by the number of Status Credits earned. These privileges may include an extra checked baggage allowance, priority check-in, and global lounge privileges. There are five Qantas Frequent Flyer membership tiers: Bronze, Silver, Gold, Platinum, and Platinum One. The more passengers fly, the more Status Credits are earned, allowing passengers to progress to a higher tier. Please note that although Status Credits do differ from Qantas Points, they may be collected at the same time. As long as a member remains active, earning or redeeming Qantas Points or Status Credits at least once within 18 months, Qantas Points do not expire. Those wishing to become a member of the Qantas Frequent Flyer program must pay a joining fee of $99.50.
The Qantas Club is a membership program operated by Qantas. Members of the Qantas Club enjoy access to a wide network of domestic and international lounges and are entitled to a variety of membership benefits, from access to premium service desks, additional checked baggage allowances and priority waitlisting to discounted rates on meeting room hire.
All new members are required to pay a one-off joining fee of $399 or 70,000 Qantas points. One-, two- and four-year memberships are available, with fees determined by the member's country of residency. A one-year membership for Australian residents typically costs $540 or 78,000 points, while two years is $980 or 155,000 points, and four years comes in at $1,850 or 285,000 points. For each dollar spent when joining or renewing their membership by credit card or cash, Qantas Club members earn three Qantas Points. Becoming a member of the Qantas Club also makes joining the Qantas Frequent Flyer program easy, with a complimentary membership offered on sign up.
Qantas' in-flight entertainment offering includes a variety of movies, TV shows, news and more. The selection of entertainment - covering latest-release films, classic episodes of TV favourites, and limited episodes of other series - is updated monthly.
Passengers travelling internationally in Economy Class are provided with a selection of generously portioned dishes, each crafted with international flavours and delicious Australian ingredients. A choice of non-alcoholic beverages, spirits and Australian wines is provided. Passengers can access a self-serve snack bar stocked with food and drinks throughout their flight.
Premium Economy passengers are welcomed with a glass of Australian sparkling wine and are served a contemporary dining menu on tableware designed by David Caon. Meals are accompanied by a premium drink selection. Beverages and snacks are available throughout the flight through a self-serve snack bar or the continuous refreshment service.
International business class passengers are served a menu of contemporary seasonal meals. Focusing on choice, a variety of options are available, including light dishes, full meals and more. Refreshments are available from the in-flight bar or are prepared by the cabin crew. Qantas’ Sommeliers in the Sky also serve wine originating from across Australia, New Zealand and beyond.
Those travelling in First Class enjoy a dining menu designed by Neil Perry. Focusing on the use of seasonal and artisan produce, passengers have the choice of full meals, tasting menus and more throughout their flight. All meals are presented on tableware designed by David Caon, with a selection of local and international wines served by Qantas’ Sommeliers in the Sky.
Qantas Business offers more space, a dedicated cabin, premium dining, lounge access and outstanding service for your trip.
Qantas Economy offers warm hospitality, premium dining and refreshments, reclining seats, and quality entertainment options.
Qantas operates with 5 main aircraft models, from large airliners like the 787 Dreamliner for long-haul flights, to small turboprop craft with QantasLink.
Qantas' baggage allowance for Economy Class passengers on domestic flights includes one piece, up to 23kg. Qantas Club members and Silver Qantas Frequent Flyers may check-in one piece weighing up to 32kg. Gold Qantas Frequent Flyers, Platinum, and Platinum One Qantas Frequent Flyers may travel with two pieces of checked baggage at up to 32kg each.
Qantas' B737 Economy Class cabins are fitted with modern interiors and provide passengers with generous legroom. A combination of cabin mood lighting, soft seat recline and leather headrests ensure a comfortable journey. Passengers flying on A330-200 aircraft enjoy a standard seat pitch and ergonomic cushioning, while leather headrests, PC power and USB port access are also standard inclusions. A blanket and a cotton pillow are available to all economy class passengers. Economy Class passengers also enjoy complimentary food and beverages.
Qantas' domestic baggage allowance for Business Class passengers includes two pieces of checked baggage weighing up to 32kg each. Qantas Club members, Silver Qantas Frequent Flyers and Gold Qantas Frequent Flyers may also check-in two pieces weighing up to 32kg each. Platinum and Platinum One Qantas Frequent Flyers may travel with three pieces of checked baggage weighing up to 32kg each.
Qantas' Boeing 737-800 Business Class passengers are seated in ergonomic reclining seats upholstered in leather, with extendable leg rests and wide seat backs providing additional comfort. Flights operated on an Airbus 330 feature the Business Suite, which comes with the freedom to have a seat in recline during take-off and landing. These seats convert to flat-lie beds and, as the cabin is configured in a 1-2-1 layout, all passengers have direct aisle access. Other features of the Business Suite seats include multiple personal storage spaces and power access.
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