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Cheap Flights With Japan Airlines

Japan Airlines was founded in 1951 and is the national airline of Japan. It has grown to become one of the Asia’s largest airlines, servicing more than 30 international destinations and dozens of domestic destinations within Japan. Japan Airlines is a member of the Oneworld Alliance and has been recognised for the quality of service provided to its customers.

Japan Airlines Plane

Pre-Flight Information

Check-In Information

International Flights

Passengers travelling with e-tickets from select airports may use Japan Airlines’ self check-in kiosks.

Self check-in kiosks are available at the following airports:

  • Narita International Airport
  • Haneda Airport (Tokyo International Airport)
  • Kansai International Airport
  • Baiyun International Airport
  • Shanghai Pudong International Airport
  • Daniel K. Inouye International Airport
  • Seattle-Tacoma International Airport
  • Los Angeles International Airport


Domestic Flights Within Japan

Passengers with codeshare flights and international connections, as well as those requiring assistance, travelling with fares requiring presentation of documents, and those wanting to check-in using a ticket issued by another airline, must check-in at an airport counter.

Self-service check-in is also available at select airports in Japan. Passengers must have a JMB card, a JMB IC card, a JALCARD, a mobile phone with IC (NFC) function, an order number or a 2D barcode (e-ticket itinerary/receipt) on hand to check-in using these kiosks.

Japan Airlines’ Touch&Go service is also available for select domestic flights, allowing passengers to head straight to the airport’s security checkpoint without checking-in. Passengers must have a JMB card, a JALCARD or a 2D barcode on hand, and have to arrive at least 20 minutes ahead of their flight’s scheduled departure time.


Online Check-In

Online check-in is available to Japan Airlines’ international passengers, and is open from 24 hours up until 1 hour prior to a flight’s departure. Passengers using the service, known as QuiC, are required to present their Home Print Boarding Pass or Mobile Boarding Pass, e-ticket receipt and passport at the airport, and may head straight to the security checkpoint if they have no baggage to check-in.



Domestic Cabin Baggage

All Japan Airlines passengers travelling within Japan are permitted to travel with one piece of carry-on baggage containing personal items, such as a camera bag or handbag, and an additional bag that does not exceed a total outside measurement of 115cm for aircraft with more than 100 seats (773/772(777)/787/789/767/734/738(73H) aircraft) and 100cm for aircraft with fewer than 100 seats (E70/E90/SF3/DH4/DH3/DH1/ATR aircraft). Bags have a combined weight maximum of 10kg.


Domestic Checked Baggage

Passengers travelling in Economy Class and Class J check up to 20kg of baggage at no additional cost. First Class passengers are provided with a checked baggage allowance of 45kg.


International Cabin Baggage

Japan Airlines passengers may travel with one piece of carry-on baggage containing personal belongings, such as a handbag or shopping bag, and one additional bag with a combined length, width and height of no more than 115cm. The total weight of both bags must not be more than 10kg.


International Checked Baggage

Economy Class and Premium Economy Class passengers are welcome to carry two pieces of checked baggage that weigh no more than 23kg each. First Class and Business Class passengers may travel with three pieces of checked baggage, weighing up to 32kg each. JMB Crystal members without JGC status travelling in Economy Class or Premium Economy Class are permitted to carry three pieces of checked baggage, weighing up to 23kg per piece. JMB Fly On and JGC members flying in Economy Class or Premium Economy Class enjoy an increased allowance of three pieces, weighing up to 32kg each. Those in First Class or Business Class are welcome to carry up to four pieces, weighing no more than 32kg each.


JAL Mileage Bank

Japan Airlines’ loyalty program is the JAL Mileage Bank (JMB). Members earn miles by flying with Japan Airlines or JMB partner airlines, staying at participating hotels, shopping online or when presenting the JMB card in person at select retail stores. Miles may be redeemed for flights, hotel stays, WAON electronic money, items within the airline’s online store, gift certificates and more. Several types of card are available: the JMB Card, the JMB WAON Card (allows points to be exchanged for WAON electronic money) and the JMB G.G. WAON Card (for cardholders aged 55 and above). The JMB Airplane Card, the JMB Shirotan Card and the JMB Shimajro Card are all available for use by children aged 12 years and under. Members enjoy benefits such as additional baggage allowances, lounge access, mile bonuses and priority check-in.

The airline also operates the FLY ON Program, which has been designed to reward Japan Airlines’ most frequent flyers. The program consists of three membership tiers: JMB Crystal, JMB Sapphire and JMB Diamond. Entry to the program is based on points accumulated, or the number of qualifying flights taken, in the last calendar year. Those who qualify for either JMB Sapphire or JMB Diamond will also be invited to join the JAL Global Club (JGC), a membership program established to reward Japan Airlines’ most frequent flyers. The FLY ON program offers members a variety of benefits, including priority check-in, additional checked baggage allowances, priority boarding and lounge access. Members also earn bonus miles when travelling with select airlines, including American Airlines, Iberia and British Airways.

JMB Diamond, JGC Diamond and JGC Premier are all equivalents for the Emerald Oneworld Tier Status, while JMB Sapphire, JGC Sapphire and JGC Crystal are equivalent to the Sapphire Oneworld Tier Status and JMB Crystal aligns with the Ruby Oneworld Tier Status.



Domestic Lounges

Japan Airlines has three types of domestic lounges: Diamond Premier, Sakura Lounge and Common.


Japan Airlines’ Diamond Premier Lounge

Japan Airlines’ Diamond Premier Lounges is available to First Class domestic passengers, members of JMB Diamond and JGC Premier, and Emerald upper tier members of the Oneworld frequent flyer program. The Diamond Premier Lounge facilities cover all-day and buffet dining (including the airlines’ signature specially-baked curry bread), alcoholic and non-alcoholic beverages, newspapers and magazines, WiFi, shower rooms, baggage lockers, and smoking rooms. Some even have massage chairs. The comfortable lounge areas have been designed with visitor privacy in mind, ensuring that ample storage is also available. Diamond Premier Lounges are located in Naha, Fukuoka, Itami, New Chitose and Haneda Airports.

Diamond Premier Lounge opening times are as follows:

  • Naha Airport: 6.10am until the departure of the last flight
  • Fukuoka Airport: 6am until the last Japan Airlines flight
  • Osaka Airport: 6am until the last Japan Airlines flight
  • New Chitose Airport: 6.30am until the departure of the last flight
  • Haneda Airport South Wing: 5.15am until the last Japan Airlines flight
  • Haneda Airport North Wing: 5.30am until the last Japan Airlines flight


Sakura Lounge

Japan Airlines’ domestic Sakura Lounges can be accessed by First Class passengers, JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club members, JMB Crystal members (in exchange for a JMB lounge coupon), and Emerald and Sapphire members of the Oneworld frequent flyer program. The stylish lounge features two seating areas: one catering to group travel with long sofas and table seats, and another providing seating with additional privacy. The facilities of a Sakura Lounge may include hot and cold dining options plus snacks, as well as refreshments, newspapers and magazines, WiFi, restrooms, phone booths, cloak facilities and smoking rooms. Sakura Lounge locations include Naha, New Chitose, Hiroshima, Itami, Komatsu, Fukuoka, Okayama, Sendai, Kumamoto, Narita, Kagoshima, Matsuyama, Kansai and Haneda Airports.


Common Lounge

Japan Airlines’ Common Lounges is available for First Class domestic passengers, First Class and Business Class passengers connecting to or from an international service, members of JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club, JMB Crystal member (in exchange for a JMB lounge coupon), and Emerald and Sapphire upper tier members of the Oneworld frequent flyer program. Passengers will find Common Lounge facilities include snacks and refreshments, reading material, WiFI, work amenities (phone, fax and copier), and a smoking area. Japan Airlines’ Common Lounges are located in Aomori, Chubu and Miyazaki Airports.


International Lounges

First Class Lounge

Japan Airlines’ First Class Lounges for international passengers are located in Haneda (Tokyo), Narita (Tokyo) and Frankfurt. First Class passengers, JMB Diamond members and JGC Premier members may access the international First Class lounges.

The Haneda First Class Lounge, situated on Level 4 of Tokyo International Airport. is home to a RED Suite. This exclusive space covers four zones - a Library Room, a Gallery Room, a Play Room and a Bar Room. The wider lounge itself also offers shoe-shine services. There is a self-serve dining area, which comes complete with a chef-manned teppanyaki grill.

The First Class Lounge at Narita International Airport, situated on Level 3 of the Main Building, offers services including free WiFi, shower rooms, medical massage chairs, and more. The dining options at this lounge encompass made-to-order sushi, Japanese-style breakfasts, fresh pastries, and Western cuisine.

Japan Airlines’ First Class Lounge at Frankfurt Airport offers eligible passengers a stylish space to relax in ahead of their flight. Passengers can dine on plates of house curry, pastries, ramen, light grazing snacks, and even sausages. Other facilities include shower rooms, phone booths, free WiFi, smoking rooms, and baggage lockers.


Sakura Lounge

Japan Airlines’ international Sakura Lounges are located in Haneda (Tokyo), Narita (Tokyo), Kansai (Osaka), Chubu (Nagoya), Honolulu, San Francisco, Frankfurt, Bangkok and Manila airports. Passengers holding First Class, Business Class, Premium Economy Class *1 and Economy Class (Flex Y Fare) tickets may access these lounges. Members of JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club may also access these lounges. Japan Airlines’ Sakura Lounges are comfortable spaces to relax between flights, complete with restrooms, meals and drinks. Other facilities and amenities found within the lounges may include smoking rooms and baggage lockers, with free WiFi, phone booths and printers helping visitors to remain connected on the go.


Common Lounge

Japan Airlines does not currently have international Common Lounges. However, it does have partnership agreements that allow its passengers to access some other international lounges, located in other airports across Japan, North America, Hawaii, Europe, East Asia, Southeast Asia, Middle East, Guam and Oceania. Entry into these Common Lounges is dependent upon airport location, membership status and travel class.


In-Flight Experience

In-flight Entertainment

Japan Airlines’ in-flight entertainment system is called MAGIC and it is a fixture on all international services. MAGIC offers passengers an extensive choice of films, TV shows, music, games, manga and even ebooks. The selection varies month-to-month, and WiFi connectivity is also available on the airline’s international flights. There are one-, three- and 24-hour plans available. First Class passengers receive complimentary WiFi access.




Economy Class and Class J passengers travelling within Japan are served hot and cold beverages such as coffee, tea, mineral water, apple juice, Coca-Cola and consomme soup. First Class passengers are served breakfast, lunch or dinner (depending on flight departure time) and are offered a variety of complimentary beverages, ranging from Japanese sake and Champagne to a selection on non-alcoholic drinks.



Meals served in Japan Airlines’ Economy Class and Premium Economy Class vary depending on flight route. There are menus curated by Masahiro Kasahara and Shinobu Namae, as well as dishes designed by chefs from RED U-35 (Japan’s largest culinary competition). JAL’s Air Series is also available on some select routes, and this culinary offering sees passengers pick from plates off an exclusive menu inspired by some of Japan’s best restaurants. Premium Economy Class passengers may also choose to enjoy Udon de Sky, a light dish of udon noodles, on select services. Some services also allow Economy Class passengers to access self-service snacks and soraben-style in-flight meals. Double “O” wines, created by Kenichi Ohashi and Motohiro Okoshi, are available to both Economy Class and Premium Economy Class passengers, in addition to a variety of spirits, wines and non-alcoholic beverages.

Japan Airlines’ Business Class meals vary depending on flight route. Passengers dine on a variety of Western and Japanese dishes, with menus designed by Jun Kurogi, Daisuke Hayash and Shinobu Namae. Dishes can also be prepared and served outside of main meal times. Some of the plates to feature on past Business Class dining menus have included JAL’s Original Chicken Curry; ramen by Yuki Onishi; rice bowls designed by Shinichi Yamamoto and Daisuke Hayashi. Breakfasts, children’s meals, chocolates and other snacks are also available for the duration of the flight. Wines hand-selected by Kenichi Ohashi and Motohiro Okoshi, sake and an assortment of hot and cold beverages are available.

First Class passengers travelling with Japan Airlines are treated to dishes designed by renowned chefs including Hideki Ishikawa, Kouji Koizumi, Yosuke Suga, Naoki Uchiyama, Sota Atsumi, Ryuji Teshima and Daisuke Hayashi. There is also the option to dine outside of main meal service times, and meals can be ordered in advance. Some dishes are specific or limited to certain flight routes. First Class passengers may dine on anything from seasonal crab and fresh salmon roe, to Wagyu beef with mushroom, and miso soup with tofu and wakame seaweed. Western menus, covering items such as blue lobster, beef cheek with ginger, and gourmet breads, are also offered. Those feeling peckish in between meals can graze from light snacks and chocolates. The First Class wine list is overseen by Kenichi Ohashi and Motohiro Okoshi, and a selection of sake, cold drinks and hot beverages are also available.


Special Meals

Japan Airlines provides special meals to those with health or religious dietary requirements. Some of the special meals available include children’s, vegetarian, Hindu, Jain, and those free of certain ingredients to tailor for allergies. Minimal allergen meals and kosher meals must be ordered by phone or mail at least 72 hours prior to scheduled departure. All other special meals can be ordered through the Japan Airlines’ website at least 25 hours prior to departure, or by phone or mail at least 24 hours ahead of the scheduled flight time.


Cabin Class

Domestic Economy Class

Economy Class seats on Japan Airlines varies according to aircraft model. B777, B767 and B737 aircraft feature leather upholstery and slimmer designs to allow for up to 5cms of additional legroom (compared to previous JAL Economy Class seats). The Economy Class seats on A350 and B787 aircraft have 10-inch personal monitors, adjustable headrests, USB port and a laptop power supply.


Domestic Class J

Class J seating varies between aircraft. B777, B767 and B737 aircraft have reclining leather seats with a pitch of approximately 97cm, a width of 47cm, leg rests and adjustable headrests. Seating in A350 and B787 planes offers a seat pitch 97cm, as well as leg rests, 11.6-inch personal monitor screens, USB port and AC power.


Domestic First Class

As with all other domestic flight classes, First Class seating also varies between aircraft. The First Class in B777 and B767 aircraft are fitted with reclining leather seats that have a seat pitch of about 130cm, as well as privacy partitions, foot rests and adjustable headrests. A350 and B787 aircraft seats are set within a large shell with a dividing screen, and are fitted with 15.6-inch monitor screens, USB port and AC power. First Class passengers also enjoy access to mobile batteries, Sony noise-cancelling headphones, slippers, newspapers, magazines, pre-meal wet towelettes, Tempur cushions and a cloaking service.


International Economy Class

Japan Airlines’ Economy Class seats have hammock-style headrests and seat-back screens. The airlines’ Sky Wider seats are also available on select routes. This style of seat offers a pitch between 84cm and 86cm, width of up to 48cm, touch-screen monitor up to 10.6 inches, and an AC outlet. Passengers have access to the airline’s MAGIC in-flight entertainment system, and WiFi connectivity is available for an additional fee. Economy Class passengers on select routes are also provided with an amenity kit, including a toothbrush set, earplugs and an eye mask.


International Premium Economy Class

There are two types of seating available in Japan Airlines’ Premium Economy Class: Sky Premium and the Sky Shell Seat. Sky Premium seats are available on B777 and B787 flights and feature a seat pitch of about 107cm, width of about 48cm, and personal seatback screens measuring up to 12.1 inches. This style of seat also has legrests, adjustable footrests, centre dividers for additional privacy, USB port and AC power access. Sky Shell Seats offer a seat pitch of 97cm, legrests, 9-inch monitor screens and a PC power supply. Slippers are provided to Premium Economy Class passengers travelling on all flight routes, while amenity kits, including a toothbrush set, a moisture mask, earplugs and an eye mask and Sony noise-cancelling headphones are available on select flights.


International Business Class

Japan Airlines’ Business Class covers a range of seat types, all varying between aircraft to aircraft. The Shell Flat Neo, Shell Flat Seat, Skyrecliner and Skyluxe Seat allow passengers to relax in a deeply reclined position, while Sky Suite, Sky Suite II and the Sky Suite III seats convert to fully flat beds. All seats are equipped with personal monitors, AC outlets and ample storage, offering privacy through dividing screens and partitions. Business Class passengers departing Japan for Europe, America, Canada or Australia are provided with a Maison Kitsuné amenity kit, featuring a toothbrush set, earplugs, an eye mask, tissues, moisture mask and lip balm. Those travelling to Japan on the same routes are supplied with a Beams amenity kits. Passengers making their way between Japan and Hawaii, South East Asia, Delhi, China, Taiwan, Hong Kong, Manila, Guam and Korea receive a standard amenity kit with a toothbrush set, a moisture mask, earplugs, an eye mask and an eye refresher. Sony noise-cancelling headphones are provided on select routes.


International First Class

Japan Airlines’ First Class Suites feature a woodgrain interior, ample storage and a retractable privacy partition. In the upright position, Suite seats are approximately 58cm wide. Once converted into the full flat-lie bed, passengers have approximately 84cm of seat width and about 199cm in seat length. First Class passengers are offered Airweave Dual Mode mattress pads and Airweave pillows. The Suites have a 23-inch personal screen that is connected to the MAGIC in-flight entertainment system. Bose Quiet Comfort 25 noise-cancelling headphones are provided, as are 100% organic cotton leisurewear and an Etro amenity kit.


Frequently Asked Questions

Does Japan Airlines serve food?

Japan Airlines serves food on its domestic and international services. Meal portions and the menus available vary based on flight duration and route.


Can you choose seats on Japan Airlines?

Seat selection is available to Japan Airlines passengers flying in First Class, Business Class, Premium Economy Class and Economy Class. The seats available vary based on the fare type, required mileage (for award tickets) and the location of purchase.


Is Japan Airlines a budget airline?

Japan Airlines is not a budget airline. It is a full-service airline, and all passengers are provided with a checked baggage allowance, meals, in-flight entertainment, and more.

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