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Hong Kong Airlines

Overview

Hong Kong Airlines is a full-service airline that was established in 2006. It offers flights to more than 30 destinations around Asia, Oceania, North America and Europe. Hong Kong Airlines operates an all-Airbus fleet, and is considered to have one of the world’s youngest fleets, with an average aircraft age of just five years.

 

Pre-Flight Information

Check-In Information

For most of Hong Kong Airlines’ flight routes, check-in opens between 2 and 3 hours hours prior to departure, and passengers are recommended to arrive at least an hour before their flight is scheduled to depart. Passengers travelling to or from the USA should aim to check-in about 3 hours before departure to allow enough time to clear security and customs procedures.

 

Hong Kong Airlines Online Check-In

Online check-in is available for select Hong Kong Airlines services, and is available from 48 hours prior to the scheduled departure time. Those travelling to or from the USA may check-in as early as 24 hours prior to departure.

 

Baggage

Carry-On Baggage

Hong Kong Airlines Economy Class

Economy Class passengers are allowed one piece of carry-on luggage, with a maximum weight of 7kg.

 

Hong Kong Airlines Business Class

Business Class passengers are welcome to travel with two pieces of carry-on luggage, and each piece has a maximum weight limit of 7kg.

In addition to the carry-on baggage allowance, Hong Kong Airlines also permits passengers to travel with one additional item that may include a small handbag, a laptop bag, a small backpack, a camera bag or a briefcase.

 

Checked Baggage Allowance

Hong Kong Airlines’ baggage allowance is dependent upon the destination to which you’re flying (called “Zone of destination”). For most flights, Economy Class passengers may travel with a total of 30kg of checked luggage, with a maximum of two pieces per person. Business Class passengers may travel with a total of 40kg of checked luggage, with a maximum of two pieces per person.

For flights to Saipan, Canada and the USA, passengers may travel with up to 23kg of luggage in Economy Class and up to 32kg in Business Class. These allowances can be split across a maximum of two pieces of luggage.

 

Fortune Wings Club

Hong Kong Airlines’ loyalty program is the Fortune Wings Club. The Fortune Wings Club is an alliance program and several other airlines are also partners, including Hainan Airlines, Grand China Air and more. There are five membership tiers: Fortune Wings Card, Select Card, Silver Card, Gold Card and Platinum Card. Travellers move between membership levels by accruing Status Qualifying Points (SQPs) or Status Qualifying Segments (SQSs), and points can be earned by staying at hotels, shopping online, using certain credit cards, renting cars and more. The membership benefits vary between levels, however cover perks such as lounge access, shuttle bus services, priority boarding, and extra baggage allowance. Points may also be redeemed to purchase discounted flights and to upgrade seats where available.


Lounges

Club Bauhinia Lounge

This lounge is located in T1 of Hong Kong International Airport (HKG). It has capacity for about 50 passengers, and is equipped with WiFi, a bank of iMac computers, a self-service bar, and a buffet of hot and cold food items. There is also a huge window that looks right out onto the gate, so passengers can kick back and watch planes taxi. The lounge is available to Business Class passengers flying with Hong Kong Airlines, as well as Fortune Wings Club members holding Silver, Gold or Platinum Cards. Plus, the lounge is open to a number of Business Class passengers aboard partner airline flights, such as American Airlines, Etihad, Fiji Airways, Garuda Indonesia, Virgin and Philippine Airlines.

 

Club Autus Lounge

This is the second, and newest, of Hong Kong Airlines’ lounges at Hong Kong International Airport. It is also located in T1, and has a light-filled and modern design. It is kitted out with relaxation areas, complete with day beds, plus more private seating areas and a generous spread of hot and cold food - there is even a made-to-order noodle bar! There is WiFi, shower suites, and a kids’ area. The Club Autus Lounge is available for Business Class passengers, including those travelling on-board Virgin Australia and other partner airlines. Fortune Wings Club Silver, Gold and Platinum Card members are welcomed into the lounge, as are Velocity Gold and Platinum members. Day passes can also be purchased.

 

In-Flight Experience

In-Flight Entertainment

The Hong Kong Airlines in-flight offering covers TV and movie options. Travellers can choose between full seasons of their favourite TV shows, select episodes of Western and Asian TV, and a range of new release and perennially-popular movies.

 

Dining

Passengers requiring special meals, for religious, medical or other dietary conditions, can place their request with Hong Kong Airlines at least 24 hours prior to scheduled departure time. The options available to passengers includes Indian vegetarian, diabetic, kosher, gluten-intolerant, low-fat, low-lactose, and meals for infants and babies. Business Class passengers are also available to order their meal in advance.

 

Cabin Class

Economy Class

Passengers travelling with Hong Kong Airlines’ Economy Class enjoy comfortable seating, in-flight entertainment on selected routes, and in-flight dining ranging from full meal services to light snacks. The pitch of Economy Class seats on Hong Kong Airlines is between 30 and 34 inches, depending on aircraft. The seat width is between 17.5 and 18 inches, and all are standard seat designs.

 

Economy Comfort Plus Class

Passengers can choose to upgrade their Economy Class ticket to this seating class, and receive increased dining options and some priority services.

 

Business Class

Hong Kong Airlines’ Business Class offering includes angle lie-flat and flat-lie beds, and each is dependent upon aircraft. A Business Class airfare promises between 44 and 60 inches of seat pitch, and between 20.5 and 42 inches of seat width. All Business Class seats are equipped with a power port. The dining experience sees a variety of Asian and Western dishes served to passengers. VIP lounge access, priority check-in and boarding, and an exclusive amenity kit designed by Ricebowl Republic round out the Hong Kong Airlines Business Class experience.

 

Frequently Asked Questions

Is Hong Kong Airlines a budget airline?

Hong Airlines is not a low-cost carrier and is a full-service airline.

 

Which destinations does Hong Kong Airlines service?

Hong Kong Airlines services more than 30 destinations across Asia, North America and Europe, Australia and even to Africa. Unsurprisingly, the bulk of routes connect with destinations around Asia, such as China, Japan, Indonesia, Thailand and Vietnam. Further afield destinations include Vancouver, Los Angeles, Nairobi, Madrid, Tel Aviv, and Manchester in the United Kingdom.

 

Does Hong Kong Airlines serve food?

Hong Kong Airlines includes a meal in all of its airfares, no matter if you are travelling in Economy or Business Class. The type of meal - full dining or light snack - varies according to travel duration and route flown.
 

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