Hawaiian Airlines


Hawaiian is the only airline able to provide single-carrier service from the Western U.S. and the South Pacific to the Hawaiian Islands. Hawaiian Airlines takes pride in servicing its passengers with the same warmth that is a trademark of Hawaii.

Hawaiian Airlines flies daily from Sydney to Honolulu and beyond to the islands of Maui, Kauai and Hawai'i, the Big Island, as well as 10 destinations on the US mainland including Los Angeles, New York, San Francisco and Las Vegas.

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Pre-Flight Information

Airport Check-In

If you plan to check in at the airport for your Hawaiian Airlines flight, there are a couple of options available to you:

Check-in Counter: You can visit a Hawaiian Airlines check-in counter at the airport and speak with one of our agents. They will assist you with the check-in process and answer any questions you may have.

Self-Service Kiosk: Alternatively, you can use our self-service kiosks located at the airport. These kiosks allow you to print your boarding pass and check your bags. Please note that check-in kiosk availability may vary depending on the airport.

Specific check-in time windows will vary depending on your departure airport and destination. To find the exact check-in timing for your Hawaiian Airlines flight, please refer to your booking information.

Online Check-In

Hawaiian Airlines boasts a convenient online check-in option for travellers. You can use either our website or mobile app to access your boarding pass and complete the check-in process.

Online check-in becomes available 24 hours before your scheduled departure time. Keep in mind that the timing for online check-in, baggage drop, and boarding may vary depending on your departure airport and destination.

Baggage Requirements

Hawaiian Airlines has specific maximum limits on weight and dimensions for both checked-in baggage and carry-on baggage. If your baggage exceeds these limits, there will be an added charge to the cost of your trip. 

For carry-on bags, you must not exceed the limit of 9L x 14W x 22H (length, width, height in inches) or 25 pounds in weight (11 kg). Your carry-on bag must fit safely under the seat in front of you or in an approved overhead compartment.

For checked bags, you must not exceed the linear dimension of 62 inches (157 cm), or a maximum weight of 50 pounds (22.5 kg). Hawaiian Airlines may accept larger or heavier baggage upon payment of additional overweight or oversize baggage fees.

You are able to pay for extra baggage, with prices varying depending on where you are flying to and from.


Departing from

Airfare Specials

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Indulge in a world of comfort and convenience with Hawaiian Airlines' exclusive airport lounges. We have a number of options available for different types of travellers. 

Premier Club: This exclusive lounge is accessible to North America and Neighbor Island First Class guests, Pualani Gold & Platinum Elites and Premier Club members, offering a place of peace and relaxation to start your journey right. This lounge is available when departing from Honolulu, Lihue, Kahului, Kona or Hilo. 

The Plumeria Lounge: For select travelers, Hawaiian Airlines offers access to the Plumeria Lounge. Business Class guests, East Coast First Class guests, and Pualani Platinums flying to international destinations enjoy complimentary access. If you're not eligible for complimentary access, Plumeria Lounge passes can be conveniently purchased during the check-in process, making it accessible to guests traveling on any Hawaiian Airlines flight, whether it's a Neighbor Island, North America, or international journey.

International Lounge Network: Hawaiian Airlines extends its commitment to cultivating a premium travelling experience by partnering with other airlines and airports. Business Class guests flying to Hawaii from international destinations can enjoy complimentary access to our lounges. As part of our international lounge network, we've partnered with The House lounge at Sydney Airport Terminal 1, located in the International Departures area near Gate 51. Guests are welcome from 5:30 am to 9:30 pm.

In-Flight Experience

All fares from Australia include meals, drinks and main screen entertainment for each passenger.

Hawaiian Airlines operates the new Airbus A330-200 aircraft on the Sydney-Honolulu route, increasing the number of seats to Hawaii and bringing on-board new products, including in-seat video and games for all passengers.

Hawaiian Airlines was rated top performing airline in 2006 by the USA's annual, national Airline Quality Rating (AQR). It was also the holder of America's most punctual airline for a record 36 consecutive months from 2003 to 2006, and has consistently led US carriers in on time schedule performance and fewest misplaced bags.

Cabin Classes

Economy Class Cabin

Hawaiian Airlines Economy Cabins contain seats with a pitch of 30 to 34 inches depending on the aircraft and row. International passengers are provided with complimentary pillows, blankets, ear plugs and slumber masks. The in-flight menu features a choice of complimentary main meals and beverages including beer and wine. Hawaiian Airlines has video on demand DidEPlayers which offer a range of movies, TV shows, cartoons and music videos. DidEPlayers can be rented on all 767 aircraft and are available on seat-back screens on A330 flights.


Business Class

Hawaiian Airlines Business Class cabins contain leather seats with extra recline and a pitch of 37 to 46 inches depending on the aircraft. International business passengers are provided with extra large pillows, quilts and slippers. The in-flight menu includes Hawaiian cuisine and dishes using local Hawaiian ingredients, breakfast, snacks, ice cream and fresh fruit. A Hawaiian tasting menu is also available, as well as complimentary beverages including spirits. Business Class cabins have portable video on demand DidEPlayers which offer a range of movies, TV shows, cartoons and music videos.

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Frequently Asked Questions

Does Hawaiian Airlines have a loyalty program?

In addition to its own HawaiianMiles loyalty programme, Hawaiian is a partner in Velocity, the loyalty programme of Virgin Australia, enabling members to earn or redeem Velocity points on Hawaiian Airlines services.

How and when was Hawaiian Airlines formed?

Hawaiian Airlines was founded on January 30, 1929, under the name Inter-Island Airways Ltd. It began its operations with flights between the Hawaiian Islands and has since grown into the state's largest airline.

What do I do if my Hawaiian Airlines flight is impacted?

If your Hawaiian Airlines flight is impacted, check for updates via email or notifications. Please visit our support page for more information on what to do if your flight has been impacted.

What is Hawaiian Airlines doing for the planet?

Hawaiian Airlines is taking steps to reduce its environmental impact, including investing in more fuel-efficient aircraft, exploring sustainable aviation fuels, and implementing eco-friendly practices to minimize waste and emissions.

Summary of Webjet Fees payable per booking:

Webjet Servicing Fee Domestic $21.95, New Zealand $24.95, International $32.95
Booking Price Guarantee Fee Domestic $12.95, New Zealand $14.95, International $21.95
Payment Fees Variable depending on payment method.
Advertised prices* shown on this website are inclusive of applicable taxes and airline surcharges but exclude each applicable Webjet Fee shown above. Advertised Prices are subject to change without notice, perform a search to view live pricing. Each Webjet Fee is payable once per booking, is shown during the booking process once travel products have been selected and is shown again on the check-out page.