Emirates, based in Dubai, connects the world with modern, efficient and comfortable operations and boasts a workforce of culturally diverse employees. They deliver award-winning service to travelers across the globe, travelling to six different continents every day. With a fleet of over 270 aircrafts, 157 different destinations worldwide, over 45,000 employees with 172 different nationalities, Emirates is equipped to fly you to where you want to go.

Pre-Flight Information

Online Check-In

Emirate passengers are able to check-in online 48 hours prior to their flight departure. When checking-in online, traveler’s are able to select their seat, choose from a range of dietary options and take advantage of any last minute upgrade options. To check-in online, visit the Emirates online check-in page, enter your surname and booking reference to initiate the process, and follow the prompts.

Emirates do ask that travelers still visit the check-in counter when arriving at the airport to verify documents and be issued with their boarding pass.

At check-in social distancing rules have been put in place to ensure the safety of passengers and staff.

When at the Airport

Emirates asks that passengers arrive at the airport no later than 3 hours before their flight’s scheduled departure. No later than 60 minutes before take-off, travelers are asked to make their way through security, as boarding commences 45 minutes before take-off, with gates closing 20 minutes prior to departure.


Emirates offers options for both carry-on and checked baggage depending on your flight class and selected extras.

Carry-On Baggage

To reduce contact, Emirates is asking that the only cabin baggage to be carried on is limited to laptops, handbags, briefcases or any essential baby items. Any other items are asked to be checked in.

International Checked Baggage

When travelling with Emirates, your checked baggage allowance is based on the total weight of all your baggage. Travelers are able to check as many bags as they like up to the weight limit for their class of travel. Each bag can’t weigh more than 32 kilogram each.

When travelling in Economy Class Special travelers have a checked baggage allowance of 20 kilograms. For those travelling in Economy Class Saver, they are given an allowance of 25 kilograms, however, when flights originate in Australia or NEw Zealand, they are allowed up to 30 kilograms of checked baggage. For those travelling in Economy Flex, they have an allowance of 30 kilograms and Flex Plus, an allowance of 35 kilograms.

For passengers travelling in Business Class, the checked baggage allowance is 40 kilograms and for First Class travellers, they are allowed 50 kilograms of checked baggage.

The total dimensions of any individual bag can not exceed 300 cm (118 inches).


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Airfare Specials

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Emirates Skywards

Emirates Skywards gives passengers access to travel and lifestyle privileges, exciting moments and the most memorable travelling experiences. Being a member offers benefits and experiences through earning miles by travelling on Emirates, flydubai flights and also Emirates partners worldwide.

There are four levels of exclusive benefits from Blue, Silver, Gold and Platinum. To join there is no fee and travelers can begin to earn Skywards Miles and start spending them after signing up.

In-Flight Experience

In-Flight Entertainment

Emirates offers a range of in-flight entertainment, with over 4,500 channels of movie, TV shows, music and games on their award winning in-flight entertainment system ‘Ice’. They provide services such as an inflight airshow, where travelers can see their flight’s progress, an external view of the plane 40,000ft in the air and get any weather, news and sport reports. They also offer on-board Wi-Fi, where travelers can choose from a range of data plans to ensure they can stay connected throughout their flight. Emirates has also partnered with uTalk, where travellers can choose from over 140 languages to learn whilst on their flight, to get them ready for whatever their next destination is.


Emirates strives to provide travelers with delicious meals and beverages on every flight. Those traveling in First Class are able to enjoy special touches such as canapes and exclusive beverages, and onboard the A380 aircraft First Class travelers have access to their Onboard Lounge, where they can sip on a selection of cocktails, spirits and exclusive wines and have access to hot and cold snacks.

When travelling in Emirates Business Class, passengers are able to taste a range of culinary delights inspired by a selection of regions in a fine dining experience at 40,000 feet. Meals are served in Royal Doulton fine bone china along with Emirates exclusive cutlery. Business Class travellers also have access to the Onboard Lounge area.

For those travelling in Economy Class, they are offered a multicourse meal that showcases the flavours of your destination. Passengers can enjoy complimentary drinks throughout the flight, your choice of main served with fresh fruit and sides, as well as a sweet treat to end.

Cabin Classes

Economy Class

In Emirates Economy Class, travelers can expect access to the thousands of channels on their in-flight entertainment system ‘Ice’, a range of meal options highlighting the flavours of their destination and an emphasis on family travel, with no-stop entertainment for young flyers. Emirates Economy Class offers premium comfort with extra room throughout their cabins for travellers.

Business Class

When travelling in Business Class on Emirates A380, travelers can anticipate a superior lounging experience, with a seat that seamlessly reclines into a lay-flat bed with a mattress for added comfort and a cosy blanket. They have access to the A380 Onboard Lounge where travelers have the opportunity to network and enjoy the delicious food and drink offerings.

The Emirates Boeing 777 Business Class experience has been redefined, with a newly designed seat that incorporates a personal mini-bar within reach and a widescreen for endless entertainment enjoyment.

Those travelling in Business Class also have access to the complimentary chauffeur-drive service to and from the airport to ensure they enjoy a seamless journey. Once arriving at the airport, passengers can relax and unwind before their flight in the airport lounges.

First Class

When travelling in Emirates A380 First Class, it is the closest thing you can find to a private jet experience. Travelers have access to their very own private suites with sliding doors, ambient lighting and their very own private cinema. Seats can be converted into a lay-flat bed, where crew will make up the sheets to ensure travelers have a restful night's sleep. First Class travelers experience their very own personal dining service with an extensive a la carte cuisine. They also have access to the A380 shower spa which features a shower and other amenities, so passengers can arrive at their destination fresh.

The Emirates Boeing 777 First Class experience is like you have your very own hotel room in the sky, with closing doors, personal lighting, personal temperature control and the freedom to dine, sleep and watch entertainment on your very own terms.

Those travelling in First Class also have access to the complimentary chauffeur-drive service to and from the airport and once arriving at the airport, passengers can relax and unwind before their flight in the airport lounges. 

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Frequently Asked Questions

When was Emirates formed?

In 1984, Sheikh Mohammed bin Rashid al Maktoum, the UAE Minister of Defence and a member of the Royal family in Dubai pulled together a comprehensive business plan for a new airline now known as Emirates. Progressing quickly, Emirates was the first airline to install video systems in all aircraft seats in each cabin class in 1992, leading the way for in-flight entertainment innovation. In 2020 Emirates was named the largest international airline in the industry, solidifying their success in innovating and growing to suit the aviation industry.

What are the travel requirements for Dubai?

Emirates recommends checking the latest COVID-19 travel and testing requirements, including advice for residents, tourists and connecting passengers.

What is Emirates doing for the planet?

Emirates is committed to looking after the planet, operating one of the most efficient and modern fleet of aircrafts available. They are actively seeking out ways to reduce their consumption of resources through operating fuel efficient aircrafts, flying one of the youngest wide-body aircraft fleets with an average age of 6.5 years. They also invest in conservation and wildlife protection, by supporting the Dubai Desert Conservation Reserve (DDCR), dedicated to the protection of desert fauna and flora. They also have an emphasis on responsible consumption, making considered efforts on how they dispose of waste, consume water and power.

Can traveler's use online check-in for other passengers in their party?

Yes - check-in is available for up to 9 passengers, both adults and children, who are travelling within the same booking. This applies to those travelling with infants, as long as they are travelling with an adult passenger.

For children under the age of 16 who are travelling alone, Emirates asks them to proceed to the airport for normal check-in at the Emirates desk.

Summary of Webjet Fees payable per booking:

Webjet Servicing Fee Domestic $21.95, New Zealand $24.95, International $32.95
Booking Price Guarantee Fee Domestic $12.95, New Zealand $14.95, International $21.95
Payment Fees Variable depending on payment method.
Advertised prices* shown on this website are inclusive of applicable taxes and airline surcharges but exclude each applicable Webjet Fee shown above. Advertised Prices are subject to change without notice, perform a search to view live pricing. Each Webjet Fee is payable once per booking, is shown during the booking process once travel products have been selected and is shown again on the check-out page.