Be a more Sustainable Traveller.
So far over 340,000 of our customers have helped remove or avoid over 106,000 tonnes of carbon from the atmosphere since 2020 as part of our Sustainable Traveller Program. Our goal is to empower you to reduce the environmental impact of your travel by giving you the option to offset the carbon footprint of your trip.
Your money will go to projects that help make a positive impact on the environment, with 100% of the cost of offsetting used to support verified carbon projects across the world that mitigate climate change, protect wildlife and support communities.
We partner with Tasman Environmental Markets (TEM), a leading Asia-Pacific carbon offsetting solutions provider, across voluntary and compliance markets, and the largest provider of voluntary Australian carbon credits to support high-integrity carbon projects. Learn more below.
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Offset your flight
As planes fly, they burn fuel that releases greenhouse gas emissions into the atmosphere.Webjet calculates the greenhouse gas emissions using TEM’s BlueHalo technology associated with your flight such as aircraft type, distance travelled and litres of fuel used. Offsets are calculated on a per-seat basis, where you only offset the amount of emissions attributable to your seat on your flight.
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Offset your hotel
In addition to flight emissions, water and energy consumption significantly contribute to hotel emissions and staying at a hotel and using the amenities adds to these emissions. Since March 2023, over 6,100 Webjet hotel and package bookings have offset emissions. Emissions associated with hotel bookings are calculated by nights stayed, taking into account the hotel location, star rating, and room size (m2). For packages, this calaculation also includes the emissions from your flight.
Search HotelsThe projects you'll be supporting as a Sustainable Traveller:
Click images to learn more
+2 more Indigenous Fire Management | Australia
Project type: Fire management Registry: Australian National Registry of Emissions Units (ANREU) administered by the Clean Energy Regulator (CER)
Indigenous Fire Management | Australia
Reinstating traditional Indigenous burning practices reduces late dry season wildfires through strategic burning. Projects reduce carbon emissions, protect flora and fauna, provide employment and training opportunities for local rangers while supporting Aboriginal people in returning to, remaining on and managing their country. For example, an Arnhem Land Fire Abatement (ALFA) project has employed 403 Aboriginal rangers and protected 287 Aboriginal natural assets and 62 cultural sites from being destroyed by wildfire.
Indigenous Fire Management | Australia
Reinstating traditional Indigenous burning practices reduces late dry season wildfires through strategic burning. Projects reduce carbon emissions, protect flora and fauna, provide employment and training opportunities for local rangers while supporting Aboriginal people in returning to, remaining on and managing their country. For example, an Arnhem Land Fire Abatement (ALFA) project has employed 403 Aboriginal rangers and protected 287 Aboriginal natural assets and 62 cultural sites from being destroyed by wildfire.
Indigenous Fire Management | Australia
Reinstating traditional Indigenous burning practices reduces late dry season wildfires through strategic burning. Projects reduce carbon emissions, protect flora and fauna, provide employment and training opportunities for local rangers while supporting Aboriginal people in returning to, remaining on and managing their country. For example, an Arnhem Land Fire Abatement (ALFA) project has employed 403 Aboriginal rangers and protected 287 Aboriginal natural assets and 62 cultural sites from being destroyed by wildfire.
+2 more Native Forest Regeneration | Australia
Project type: Native Forest Regeneration Registry: Australian National Registry of Emissions Units (ANREU) administered by the Clean Energy Regulator (CER)
Native Forest Regeneration | Australia
In New South Wales and South-West Queensland, bush regeneration projects rejuvenate native forests and promote sustainable agriculture. In addition to removing greenhouse gases from the atmosphere, the Australian Government Clean Energy Regulator says these projects have a range of other benefits including; reducing soil erosion and salinity, ecosystem health/ improved water quality, providing habitat for species such as insects, birds and reptiles, providing income for farmers and providing shelter for livestock.
Native Forest Regeneration | Australia
In New South Wales and South-West Queensland, bush regeneration projects rejuvenate native forests and promote sustainable agriculture. In addition to removing greenhouse gases from the atmosphere, the Australian Government Clean Energy Regulator says these projects have a range of other benefits including; reducing soil erosion and salinity, ecosystem health/ improved water quality, providing habitat for species such as insects, birds and reptiles, providing income for farmers and providing shelter for livestock.
Native Forest Regeneration | Australia
In New South Wales and South-West Queensland, bush regeneration projects rejuvenate native forests and promote sustainable agriculture. In addition to removing greenhouse gases from the atmosphere, the Australian Government Clean Energy Regulator says these projects have a range of other benefits including; reducing soil erosion and salinity, ecosystem health/ improved water quality, providing habitat for species such as insects, birds and reptiles, providing income for farmers and providing shelter for livestock.
+1 more Renewable Energy | Asia
Project type: Renewable Energy Registry: Gold Standard Impact Registry or Verra
Renewable Energy | Asia
Wind and solar renewable energy projects across Asia create clean energy for locals, which otherwise would have been generated by fossil-fuel fired power stations. The United Nations (UN) states that switching to clean sources of energy, such as wind and solar, helps address not only climate change, but also air pollution and health issues, as unhealthy levels of fine particulate matter and nitrogen dioxide in the air around the world originate mainly from the burning of fossil fuels. The projects also supply electricity to regional grids, improving the availability of electricity in the regions.
Renewable Energy | Asia
Wind and solar renewable energy projects across Asia create clean energy for locals, which otherwise would have been generated by fossil-fuel fired power stations. The United Nations (UN) states that switching to clean sources of energy, such as wind and solar, helps address not only climate change, but also air pollution and health issues, as unhealthy levels of fine particulate matter and nitrogen dioxide in the air around the world originate mainly from the burning of fossil fuels. The projects also supply electricity to regional grids, improving the availability of electricity in the regions.
+2 more Efficient Cookstoves | Developing countries
Project type: Efficient Cookstoves Registry: Gold Standard Impact Registry or Verra
Efficient Cookstoves | Developing countries
Cleaner, more efficient cookstoves reduce the consumption of charcoal and wood fuel, significantly reducing greenhouse gas emissions and deforestation, improving indoor air quality and reducing health issues. Less time gathering wood also provides women and children with more opportunities for education and other activities. The World Health Organisation (WHO) says household air pollution was responsible for an estimated 3.2 million deaths per year in 2020, including over 237,000 deaths of children under the age of five. According to WHO, inhaling smoke from traditional cookstoves is equivalent to smoking two packs of cigarettes per day. Oxfam says the large amount of time women and girls need to spend on fuel collection further exacerbates the gender inequality gap and cycle of poverty.
Efficient Cookstoves | Developing countries
Cleaner, more efficient cookstoves reduce the consumption of charcoal and wood fuel, significantly reducing greenhouse gas emissions and deforestation, improving indoor air quality and reducing health issues. Less time gathering wood also provides women and children with more opportunities for education and other activities. The World Health Organisation (WHO) says household air pollution was responsible for an estimated 3.2 million deaths per year in 2020, including over 237,000 deaths of children under the age of five. According to WHO, inhaling smoke from traditional cookstoves is equivalent to smoking two packs of cigarettes per day. Oxfam says the large amount of time women and girls need to spend on fuel collection further exacerbates the gender inequality gap and cycle of poverty.
Efficient Cookstoves | Developing countries
Cleaner, more efficient cookstoves reduce the consumption of charcoal and wood fuel, significantly reducing greenhouse gas emissions and deforestation, improving indoor air quality and reducing health issues. Less time gathering wood also provides women and children with more opportunities for education and other activities. The World Health Organisation (WHO) says household air pollution was responsible for an estimated 3.2 million deaths per year in 2020, including over 237,000 deaths of children under the age of five. According to WHO, inhaling smoke from traditional cookstoves is equivalent to smoking two packs of cigarettes per day. Oxfam says the large amount of time women and girls need to spend on fuel collection further exacerbates the gender inequality gap and cycle of poverty.
+2 more Native Forest Conservation | International
Project type: Native Forest Conservation Registry: Verra
Native Forest Conservation | International
Projects in Asia and Oceania reduce carbon emissions and protect native forests, which secure habitat for wildlife and support local communities. These projects diversify landholder income and put a value on retaining the forests by supporting sustainable agroforestry projects. For example, the April Salumei project provides employment opportunities for the local community and protects the forest and biodiversity of the area, which simultaneously provides a key source of income for traditional owners.
Native Forest Conservation | International
Projects in Asia and Oceania reduce carbon emissions and protect native forests, which secure habitat for wildlife and support local communities. These projects diversify landholder income and put a value on retaining the forests by supporting sustainable agroforestry projects. For example, the April Salumei project provides employment opportunities for the local community and protects the forest and biodiversity of the area, which simultaneously provides a key source of income for traditional owners.
Native Forest Conservation | International
Projects in Asia and Oceania reduce carbon emissions and protect native forests, which secure habitat for wildlife and support local communities. These projects diversify landholder income and put a value on retaining the forests by supporting sustainable agroforestry projects. For example, the April Salumei project provides employment opportunities for the local community and protects the forest and biodiversity of the area, which simultaneously provides a key source of income for traditional owners.
Frequently Asked Questions
What is carbon offsetting?
What is carbon offsetting?
Carbon offsetting involves the purchase of an independently verified carbon offset equal to the calculated emissions of an individual or organisation.
Carbon offsetting allows individuals and businesses to invest in environmental projects around the world in order to reduce their carbon footprint. Companies can fund climate action on the way to net zero using carbon credits to support verified projects that measurably cut global emissions while facilitating community development, protecting vulnerable ecosystems or installing efficient technology.
One carbon offset is equal to one metric tonne of carbon dioxide reductions.
What is a carbon offset?
One carbon offset represents one metric tonne of greenhouse gas emissions reduced or removed from the atmosphere. A carbon offset is created by either a) removing one tonne of emissions from the atmosphere by for example planting forests, or b) preventing one tonne of emissions from reaching the atmosphere by for example replacing a fossil-fuel burning power plant with a wind farm. They can also provide a range of other positive benefits, for example, they empower communities, protect ecosystems, restore forests, or reduce reliance on fossil fuels.
After an organisation or an individual buys a carbon credit, the credit is permanently retired so it can't be reused.
How are my emissions calculated?
Flights
Webjet calculates flight emissions using TEM’s BlueHalo technology. The BlueHalo software uses international standards to convert greenhouse gas emissions associated with your flight such as aircraft type, distance travelled and litres of fuel used, to tonnes of CO2. We have calculated the emissions for each flight available on Webjet, and as a passenger you can offset your share of these emissions. The emissions for each flight are calculated on a per-seat basis. Once you offset your seat, we purchase the equivalent number of carbon offsets in order to equalise your share of the flight’s emissions. We also recognise that different seat classes have a bigger impact, and have factored this into our calculations in accordance with international standards (e.g. a business class seat will have a larger emissions profile because of factors including the larger and heavier seat). The BlueHalo calculations are continually updated as best practice international standards for greenhouse gas calculations evolve.
Hotels
The hotel conversion factors are taken from a recognised methodology produced by Greenview. These factors have been derived from the Cornell Hotel Sustainability Benchmarking Index which uses annual data surveyed from international hotel companies. The hotel location, star rating, and room size (m2) are used to determine the emissions associated with each room night spent in the accommodation. Greenview factors consider Hotel Star Ratings (2-5 stars), or an averaged class of hotel if emissions per star rating cannot be effectively derived. Where an exact hotel destination or star rating cannot be matched, the closest like-for-like hotel is used based on either the City, Country subdivision or country code.
Where does your contribution go?
Webjet doesn’t profit from the sale of carbon offsets purchased under Sustainable Traveller. 100% of the cost paid by customers is used to source carbon offsets from premium projects worldwide. Our offset provider TEM is paid a small fee to cover the administrative costs associated with the due diligence of sourcing and supplying carbon offsets including managing the offset retirement process and all carbon accounting.
Webjet only purchases carbon offsets from projects that are verified at the highest international standards.
Projects are verified by an independent third-party like the VCS Program and the Gold Standard who ensure each project meets strict criteria to deliver measurable and permanent emissions reductions additional to a business-as-usual scenario. Following compliance with the relevant third-party, the project is then issued with carbon offsets, each with a unique serial number. If the project demonstrated a reduction in emissions of 1000 tonnes, they would be issued with 1000 carbon offsets.
Once Webjet purchases carbon offsets from a project, they are then retired, ensuring the offset cannot be traded again, and completing the carbon offset cycle for the traveller.
Who do you partner with on your Sustainable Traveller program?
TEM is a leading Asia-Pacific carbon offsetting solutions provider, across voluntary and compliance markets, including being the largest provider of voluntary Australian carbon credits. They partner with businesses of all sizes to help them achieve their decarbonisation goals and make a real difference to climate change, people and the planet via financing high-quality carbon offsetting projects. TEM goes beyond international requirements and carrying out its own rigorous due diligence process for every project they develop and invest in.
Learn more on TEM’s website: https://www.tasmanenvironmental.com.au/
How do you know the offset is really happening?
Webjet’s partner, TEM, the largest provider of voluntary Australian carbon credits, only supports carbon offset projects that are verified at the highest international standards. Of course, it is critical to ensure that the emission reductions generated by these projects are actually occurring. This is the work of accreditors like the VCS Program and the Gold Standard to ensure that once projects have been certified against rigorous criteria, project developers can then be issued tradable carbon offsets. All the carbon offset projects we support have undergone a rigorous due diligence process to guarantee quality, integrity and measurable carbon abatement impact.
Learn more on TEM’s website: https://www.tasmanenvironmental.com.au/
There's been a lot of talk about carbon projects in the news recently. How do I know that the carbon projects the Sustainable Traveller program are supporting are really having a positive impact?
We know that to make a real difference, carbon offsetting must be done well. Webjet partners with TEM, the largest provider of voluntary Australian carbon credits. All of the projects they supply are fully verified according to international carbon standards that are endorsed by the International Carbon Reduction & Offset Alliance (ICROA) and the Australian Government’s Climate Active program. These include:
- Verified Carbon Standard / Verra
- Gold Standard
- Clean Development Mechanism
- Australian Emissions Reduction Fund / Australian Carbon Credit Unit standards
- American Carbon Reserve.
TEM also goes beyond international requirements by carrying out its own rigorous due diligence process for every project they develop and invest in. This ensures the highest levels of quality and measurable, long-lasting impacts for people and the planet, including carbon emission reduction and beyond.
Learn more on TEM’s website: https://www.tasmanenvironmental.com.au/
Webjet's commitment to sustainability
As an online business, our impact on the environment is relatively limited, but we acknowledge our responsibility to operate in an environmentally responsible manner and we do this in two major ways:
- Reducing our energy use and waste across our offices by investing in efficiency measures and implementing procedural and procurement policies that support sustainable working environments.
- Educating our customers and the travelling public on the economic, social and environmental impacts of their travel and to promote environmentally responsible and sustainable travel, such as through the Sustainable Traveller carbon offset program.
You can learn more about Webjet's environmental sustainability here.
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Sustainable Traveller Terms & Conditions
Sustainable Traveller is a voluntary contribution. In addition to your contribution, you will be charged a payment fee subject to your choice of payment method and GST. The payment fee and GST are not able to be allocated towards greenhouse gas abatement projects. To the extent permitted by law, your payment, associated payment fee and the applicable GST is non-refundable as the carbon offset contribution will be processed regardless of whether your travel is subsequentially cancelled or modified. Webjet will provide you with a tax invoice by email when you make your contribution. Webjet will not provide duplicate tax invoices. The calculation method provides a best-in-class emission estimate only and should not be relied upon as an accurate record of the actual emissions. We accept no liability if the calculation of greenhouse gas emissions relating to your trip is incorrect or inaccurately reflects actual greenhouse gas emissions attributable to your trip. Infants are not included in the calculation of flight emissions for online bookings. An infant is any child passenger under the age of two years old as of the date of travel. Children aged two years and older are included in the calculation at the same rate as adults. Your contribution will be used to acquire 'Eligible Offset Units' as defined under the Australian Government's Climate Active Certification for service. We may at our absolute discretion acquire 'Eligible Offset Units' from certified greenhouse gas abatement suppliers of our choice. You are not able to direct us to allocate the funds to any particular greenhouse gas abatement projects or suppliers. All offsets are purchased and retired in accordance with international carbon accounting standards by Tasman Environmental Markets (TEM). TEM is an authorised representative (CAR 001248300) of TEM Financial Services Pty Limited (ABN 58 142 268 479, AFSL 430036). TEM is authorised to provide financial services to wholesale clients (within the meaning of the Corporations Act 2001). While Webjet has taken reasonable care to ensure that the information provided by TEM and displayed on Webjet’s desktop site, mobile site and app relating to carbon offsetting is correct, all information may be subject to change at any time without notice. Webjet is not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date. Webjet reserves the right to suspend or terminate this carbon offsetting arrangement in its absolute discretion at any time, without giving notice to you. This arrangement will be subject to any applicable legislative or other regulatory controls imposed by State and Federal Governments, whether existing now or at any time in the future. These Terms and Conditions are effective as at the date of publication 17 April 2020 and may be amended by Webjet from time to time without giving notice to you. You are also subject to Webjet’s general Booking Terms and Conditions and Privacy Policy that apply.
*Total customer and offset calculations based on carbon offset bookings made on Webjet.com.au between August 2020 - September 2023.