Change or Cancel My Booking

Tip: If you process your change or cancellation request online via this page, there is no Webjet fee. Processing your request over the phone (1300 137 737 or +61 (3) 8672 7400), will incur a Webjet change fee of $50 per person. Please note: airline fees will apply.

1. What part of your booking do you wish to change or cancel?

Your itinerary may contain more than just flights, please tell us what you wish to change or cancel:

Flight Only Booking
    Qantas
    Jetstar
    Virgin Australia : Bookings made on/before 13 Jan 2013, call Virgin Australia 136 789 (+61 7 3295 2296 from overseas). Otherwise, click next.
    Tiger Airways
    Air Asia
    Rex
    Scoot
    Other

Hotel Only Booking

Holiday Package (Flight + Hotel)
    Qantas
    Jetstar
    Virgin Australia : Bookings made on/before 13 Jan 2013, call Virgin Australia 136 789 (+61 7 3295 2296 from overseas). Otherwise, click next.
    Tiger Airways
    Other

Note: Car Rental
Please contact Cartrawler directly to handle your change of booking by either of the following:

Ph: (02) 9037 0120 Online at: cartrawlersupport.com

Note: You will need your booking reference and email address to access your booking.

Note: Travel Insurance - Any changes or cancellations to travel insurance policies need to be made direct with Allianz. Please phone 1800 426 439 between 8am and 7pm AEST Monday to Friday and 8am and 4pm AEST Saturday.

By selecting which items you wish to change or cancel it will help make the process as fast and simple as possible.