About Webjet

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Webjet - Australia's multi award winning online travel service.

Webjet is a licensed Travel Agent (No: 32282) and a member of the Travel Compensation Fund, operating and complying with the obligations set out in the Travel Agents Act 1986.

Webjet is a licensed member of IATA (licence No. 023 5566) having met strict financial guidelines and other travel agency related qualifications to permit electronic issuance of airline tickets.

Airline ticketing is undertaken either by Webjet (licence No. 0235566) or by our ticketing operator (licence No. 0235438). For paper tickets your credit card funds will be transmitted direct to the ticketing agent under secure site encryption using Secure Sockets Layer (SSL).

Webjet is a public company, (code: WEB), having been listed on the Australian Stock Exchange in March 2000.

 

Travel Compensation Fund

The Travel Compensation Fund is Australia's primary means of providing
compensation to eligible travellers who suffer loss as a result of the
financial collapse of a participating travel agency business.

 

The Webjet website is encrypted in Secure Sockets Layer (SSL) on those pages where we collect private information in line with our security policy.
VeriSign, Inc. (Nasdaq:VRSN) is the leading provider of digital trust services that enable businesses and consumers to engage in commerce and communications with confidence. VeriSign's digital trust services create a trusted environment through three core offerings-name services, authentication services, and payment services-powered by a global infrastructure that manages more than five billion communications and transactions a day.
 
Our privacy policy statement has been made in accordance with amendments to the Federal Government Privacy Amendment (Private Sector) Act 2000 (New Privacy Laws) which took effect from 21 December 2001. Webjet has consulted with and engaged the services of Gadens Lawyers in assisting us in this process.
  

 

 

Our Alliances And Affilliates
Security through the partnering of Australia ’s top travel & technology brands.

Webjet is a marriage of Australia's top travel business associates in an alliance which ensures customers receive the best in products and services.
  
www.lotsofhotels.com.au


eBay and Webjet have entered a commercial arrangement for the supply, distribution and marketing of hotels online through www.lotsofhotels.com.au.

The partnership brings together Webjet's unique hotel services aggregator which electronically provides in excess of 50,000 worldwide hotels with year round (not just leftover) inventory with eBay's very special and enormous customer database which totals over 5 million members in Australia.

It brings together the resources of a unique community of eBay users with Australia's leading online travel agency. The partnership will deliver to eBay's members: over 50,000 hotels, year round inventory, 24/7 access, sophisticated search options and the full service centre backing of Webjet.

Qantas

Qantas is Australia's leading airline.

Our decision to sell Qantas flights reflects our desire to ensure our customers have the best in quality and value.   Please note that some flights may be operated by codeshare and alliance partners of Qantas.

 

Macquarie Telecom is a leading supplier of Information and Communications Technology (ICT) solutions - including voice, data, mobile and hosting - specialising in the business and government markets. The world class Intellicentre facility offers state-of-the-art hosting and security solutions. Macquarie Telecom provides services to more than 2,500 of the top companies in Australia and Asia, with more than one million Australians using its services at work every day Founded in July 1992, it is one of Australia's first telecommunications companies. It expanded its operation into Asia in 2000, and holds carrier licences in Australia, Singapore and Hong Kong.

For further information: www.macquarietelecom.com

Macquarie Telecom host the Webjet booking engine in their high-availability managed hosting environment.

 

Galileo, a Travelport brand, is headquartered in Parsippany, NJ, and has offices worldwide. Visit www.galileo.com. Galileo is the largest e-travel solutions distributor in Australia and New Zealand with products and services used  by more than 2,700 Australian and New Zealand travel agencies.

Webjet uses Galileo to provide access to airline schedules, availability and booking capability in real time of over 425 airlines.
 
About Travelport:
Travelport is one of the world's largest and most geographically diverse travel companies. With a network of over 8,000 local travel professionals working in more than 130 countries, Travelport delivers greater choice, more content and cost savings to travellers, travel professionals and travel suppliers every day. Travelport offers a wide range of business and consumer services, from distribution technology and travel packaging to retail sales and solutions. Travelport operates over 20 leading brands, including Orbitz, an online travel agency; Galileo, a global distribution system (GDS); and GTA, a wholesaler of global travel content.

 

Avis Rent A Car System, Inc. and its subsidiaries operate the world's second largest general-use car rental business, providing business and leisure customers with a wide range of services at more than 1,700 locations in the United States, Canada, Australia, New Zealand and the Latin American/Caribbean region.

Avis is recognized as the industry leader in applying new technologies and is one of the world's top brands for customer loyalty. The company is a wholly owned subsidiary of Cendant Corporation (NYSE:CD) and has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 3,050 Avis locations in Europe, the Middle East and Africa.

 

Hertz - We're going your way

Hertz is proud to be the largest car rental company in the world, providing quality rental service for 80 years. Hertz operates from approximately 7,600 locations in 145 countries worldwide.

In Australia, Hertz operates from over 220 locations offering a large selection of carefully maintained, latest model vehicles to suit any occasion. Not only will you feel good in our cars, you'll feel safe as well, with a large number of models featuring driver and passenger airbags.

Hertz gives you the freedom and flexibility to be where you want to be, anywhere in the world. Hertz is committed to offering fast, friendly and efficient service to ensure your rental experience is smooth from beginning to end.

 

Europcar

Europcar International is the number one brand, and Europe's leading car rental organisation. The Europcar global network includes more than 2,900 rental locations in over 147 countries with an average fleet of over 220,000 vehicles.

Europcar Asia Pacific is one of Australia and New Zealand's leading car rental brands. As winner of the prestigious World Travel Award for "Leading Car Rental Company Australasia", Europcar offers customers a vast fleet of the finest quality vehicles, flexible one-way rentals, and premium service across a network of over 200 locations including major airports and capital cities, as well as many regional and remote locations.

budget rental car logo

Budget Rent a Car Australia operates in each state and territory with more than 200 locations nationwide. Budget has an in-terminal presence at all major Australian airports and on site airport car parking facilities - our fast and friendly service takes you straight from the plane to your car.

Budget operates a modern, well equipped fleet sourced from the premium vehicle manufactures based here in Australia and overseas. Portable GPS units are available, child safety seats and other accessories to make your travel more comfortable. All Budget vehicles offer stereo CD, air conditioning, front driver and passenger air bags and most offer power windows & power mirrors to enhance your rental experience. All major credit cards are accepted.

Mondial AssistanceMondial Assistance, which is a trading name of ETI Australia Pty Ltd ABN 52 097 227 177 AFS Licence No 245631 of 74 High Street, Toowong QLD 4066 is an Australian Financial Services Licensee (AFS Licensee) authorised to deal in and provide general advice on general insurance products.

Mondial Assistance has been authorised by Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No 234708 (Insurer) to act on its behalf in arranging, issuing, varying, cancelling, providing general advice and handling and settling claims in relation to the Insurer's Travel Insurance products.

Mondial Assistance has a binding authority which means it can enter into, vary or cancel these products and handle and settle claims on the Insurer's behalf without reference to the Insurer provided it acts within the binding authority. Mondial Assistance acts for the Insurer and not you.
  
Webjet's site is designed and maintained by Mac Media Advertising using Dreamweaver, Fireworks and Flash software. Mac Media is proud of its association with Webjet.

www.macmedia.com.au
  
  
  
 

Contact Information

If you have an enquiry or wish to email us:

Please enter your question

or if you are within Australia telephone our Customer Service Centre 24/7 on (03) 9828 9798 or if you are telephoning from New Zealand or any other overseas location (61 3) 9828 9798. Please note, as we are an online seller of travel we do not take bookings over the telephone or by email. Due to high demand wait time may be up to 3 minutes. If we cannot attend to your call within 3 minutes our auto attendent will default to voice mail and if you decide to leave a message we will return your call as soon as possible.You can also interactively chat with us. Our Customer Service Centre facsimile number is (03) 9867 8442.

 

Important Information
Copyright Webjet Marketing Pty. Ltd. ACN. 063 430 848, ABN. 8406 3430 848. Part of the Webjet Limited Group. Travel Agent Licence No. 32282.

Booking Terms & Conditions.

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